Question 1

Create your first article with Contentpen

Accepted Answer

Create your first article with Contentpen

Creating your first article in Contentpen takes just a few steps. This guide shows you how to set up your workspace, review your brand and audience details, and generate your first article from the dashboard.

Step 1: Sign up and create your Workspace

Before creating any content, you’ll need to set up your account and workspace. This helps Contentpen understand your website, brand, and content goals.

1. Create your account

Start by heading over to Contentpen.ai and signing up using your email address.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/screen-1-final_18ow4mq.png =823xauto)

Enter your email and account details

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/cleansnap-1x1_52o9a8.png =533xauto)

Verify it using the 2FA code sent to you ![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/screen-3-final_28th42.png =533xauto)
Set up your account

Once you’re logged in, Contentpen will automatically guide you through onboarding.

2. Set up your Workspace

You need to set up your workspace by providing your business name, URL, and basic information that the AI agent uses to understand your brand and generate articles accordingly.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/screen-4-final_b6d2fo.pn

Question 2

Connecting WordPress with Contentpen

Accepted Answer

Connecting WordPress with Contentpen

Integrating WordPress with Contentpen allows you to publish articles directly to your WordPress site with a single click. Once connected, Contentpen can fetch authors, categories, and send articles straight to your blog as drafts or published posts.

This guide walks you through the complete setup process.

Step 1: Open integrations in Contentpen

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/open-integrations-in-contentpe_147twg3.png =775xauto)

Log in to your Contentpen dashboard
Go to the Integrations page
Click on WordPress to start the integration process

You’ll now see the WordPress integration setup screen.

Step 2: Add your WordPress website

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/add-your-wordpress-website_j6rsz7.png =784xauto)

Paste your WordPress website URL into the provided field
Contentpen will generate an API key for your site

Keep this API key handy, you’ll need it in the next step.

Step 3: Install the Contentpen plugin on WordPress

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/install-the-contentpen-plugin-_h61w34.png =801xauto)

Log in to your WordPress admin dashboard
Go to Plugins → Add New
Search for Contentpen
Install and activate the Contentpen plugin

Once activated, the

Question 3

Updating brand voice in the brand knowledge base

Accepted Answer

Updating brand voice in the brand knowledge base

Contentpen uses your Brand Knowledge Base to understand how your content should sound, who it’s written for, and what topics it should focus on. This information directly affects article's tone, structure, and strategy.

This guide explains how to review and update your brand voice and related settings.

Access the brand knowledge base

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/update-brand-voice_59ukmy.png =868xauto)

To update your brand voice and brand information:

Open your workspace
Click Knowledge from the left-hand menu under Assets
Select Brand Voice

You’ll now see all the brand-related information Contentpen uses when generating content.

Edit your Business Information

This section defines who you are as a brand.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/update-business-information-fi_19hejbf.png =878xauto)

About the brand

A short description of your business, what you do, and what you offer. This helps Contentpen understand your core identity and positioning.

Ideal customer profile

Describes the type of customer you want to attract, including their needs, goals, and pain points.

Unique selling proposition (USP)

Explains what sets your brand apart from competitors and why someone should choose you.

Edit your Target Audience

This section defines who your content is

Question 4

Setting up your workspace

Accepted Answer

Setting up your Workspace

Your workspace is where Contentpen learns about your website, brand, and content goals. Each workspace is connected to one website, and you can create multiple workspaces if you manage more than one site.

This guide explains how to set up a workspace during signup or onboarding.

1. Create your Workspace

Your workspace represents the website or brand you want to create content for.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/create-your-workspace-first-st_15m2no1.png =772xauto)

You’ll be asked to provide:

Workspace name Usually, your website or brand name.
Workspace URL The website you plan to publish content on.
Workspace timezone Select your preferred timezone from the dropdown.

After this, Contentpen’s AI will start analyzing your website to understand your business, content style, and audience.

You’ll see a short “Analyzing your business” screen while this happens.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/analyzing-your-business-final_1958lf0.png =765xauto)

2. Review & confirm Business Information

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/business-information-final_1s2oe93.png =779xauto)

Once the analysis is complete, Contentpen will show you AI-generated suggestions based on your website, including:

Business overview
Ideal customer profile
Unique selling proposition (USP)

You can

Question 5

Editing workspace preferences

Accepted Answer

Editing Workspace Preferences

You can update your workspace details at any time from Workspace Settings. This is useful if your website information changes, you want to adjust ownership, or you need to manage or replace a workspace.

Access Workspace settings

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/workspace-settings_1n79k4n.png =767xauto)

To open workspace settings:

Go to the bottom-left corner of the screen
Click on Workspace Settings

From here, you can manage basic workspace details and ownership.

Update Workspace details

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/update-workspace-details_1eqnz8m.png =782xauto)

In Workspace Settings, you can edit the following:

Workspace icon – Upload or change the icon for your workspace
Workspace name – Update the name of your website or brand
Workspace URL – Change the website linked to this workspace
Workspace timezone – Update the timezone used for scheduling and publishing

These changes are saved directly to the workspace.

Transfer Workspace ownership

If your account has multiple team members (such as managers or owners), you can transfer workspace ownership.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/transfer-ownership_1l2yjah.png =784xauto)

To do this:

Open Workspace Settings
Select a team member from the Select new owner dropdown

Question 6

Using the Keywords Feature

Accepted Answer

Using the Keywords feature

The Keywords section in Contentpen helps you discover, evaluate, and act on keyword opportunities based on your brand and content strategy. These keywords are suggested by AI using your Brand Knowledge Base and are designed to help you create content with strong SEO potential.

This guide explains what you’ll see on the Keywords screen and how to use it effectively.

Access the Keywords dashboard

From your workspace dashboard, open the Keywords section.

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/keywords-section_1czw82g.png =892xauto)

Here, you’ll find a list of AI-suggested keywords tailored to your brand, audience, and content pillars.

Keyword overview metrics

At the top of the screen, you’ll see a quick summary of your keyword opportunities:

![](https://storage.crisp.chat/users/helpdesk/website/-/d/1/2/9/d129f9752ddf3800/keyword-overview-metrics_1ojh7xi.png =902xauto)

High opportunity keywords Keywords with a strong balance of volume and difficulty.
High volume keywords Keywords with estimated monthly searches greater than 1,000.
Low difficulty keywords Keywords with a difficulty score lower than 15, making them easier to rank for.
Starred keywords Keywords you’ve saved for future use.
Articles generated The number of articles already created from these keywords (if any).

These metrics help you quickly understand the overall SEO potential of your

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